Shipping & Returns

Shipping

The usual delivery time is 5-10 business days. The costs are:

• Shipping to Germany: 12,00€.
• Shipping to Austria: 8,00€.

Returns

In case you would like to return an item please let us know by email to: coeur@schoenberger.studio

You can return within 14 days from receiving your items.

Please fill out the return form (sent with your parcel) and make sure the item is in original condition!

We will refund payments including shipping upon receival of your return, to the same payment method you paid with. If you keep part of your order we will not refund shipping.

Return costs are to be paid by the customer and sent to the address below:

Stefanie Schönberger
schoenberger studio
Leopold-Ernst-Gasse 40/27
1170, Vienna
Austria

The costs of package return from a packing station after the parcel was not picked up in time has to be covered by the customer. We highly recommend insured shipping.

We want you to be happy with your purchase. Think twice before you buy, use our sizing guides and we are here to help with any questions you might have